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Summary of QBQ! The Question Behind the Question 

4.6 . 2523 reviews

Short summary

“QBQ! The Question Behind the Question” provides a practical method for putting personal accountability into daily actions. Astonishing results from this method include solved problems, improved services, thriving teams, and people adapting to change more quickly. QBQ! is an invaluable resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous worth to our organizations and to our lives by eliminating blame, victim-thinking, and procrastination. In QBQ! John G. Miller, the founder of QBQ, Inc., an organizational development company dedicated to making personal accountability a core value for organizations and individuals explains how negative, ill-focused questions like “Why do we have to go through all this change?” and “Who dropped the ball?” represent a lack of personal accountability. Conversely, when we ask better questions such as QBQs — “What can I do to contribute?” or “How can I help solve the problem?” our lives and our organizations are transformed.

Table of content

  • Summary of QBQ! The Question Behind the Question
  • About the author
  • What is QBQ! The Question Behind the Question about?
  • Who should read QBQ! The Question Behind the Question
  • Topics in QBQ! The Question Behind the Question
first key point

We need to ask ourselves QBQ questions for personal accountability

Listen the first key point
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The lack of personal accountability is a problem that has resulted in an epidemic of blame, victim thinking, complaining, and procrastination. No organization or individual can successfully compete in the marketplace, achieve goals and objectives, provide outstanding service, engage in exceptional teamwork, or develop people without personal accountability.

Also, the troubles that plague organizations cannot be solved by pointing fingers and blaming others. Rather, the real solutions are found when each of us recognizes the power of personal accountability.
“There’s not a chance we’ll reach our full potential until we stop blaming each other and start practicing personal accountability.” ~ John G. Miller
Turning our thinking around and asking more personally accountable questions is one of the most powerful and effective things we can do to improve our organizations and our lives.
The Question Behind the Question (QBQ) is a tool that enables individuals to practice personal accountability by making better choices in the moment.
The benefit people enjoy the most about the QBQ, though, is a personal one: Once they start practicing QBQ thinking, things just seem to go better. People have more fun. Life is simply more satisfying and enjoyable for those who choose the way of personal accountability.

Did you know? Lack of personal accountability is the heart of many problems we face today.
second key point

Avoid asking incorrect questions, nothing productive comes from them

It is a sad fact that when most of us are faced with frustration or challenges of some kind, our initial reaction tends to be negative and defensive, and the first questions that occur to us are incorrect questions.
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third key point

Do not act like a victim, avoiding asking “Why”

fourth key point

Don’t ask “When?” It makes you procrastinate

fifth key point

If you want to win, remember you are on the same team as your co-workers

sixth key point

QBQ is based on the fact that integrity and change begins with me

seventh key point

A list of lousy IQs and right QBQs to be asked instead

eighth key point

Conclusion

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What is QBQ! The Question Behind the Question about?

Who should read QBQ! The Question Behind the Question

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Do you find yourself staring at your computer for long minutes, unaware of time slipping by? Do you enter a room and suddenly cannot remember why you stepped in the first place? Is it a herculean task for you to sit through ten pages of a book without reaching for your phone? If yes, your focus needs some work and fast.

Actually, yours is not a unique situation. Many adults like you have issues concentrating on a given task. However, in this fast-paced world of ours, you can’t afford to be not focused at all times. Thankfully, this article comes to your rescue! With the tips and tricks from Hyperfocus by Chris Bailey, you will get in the top percent of folks who have mastered the art of concentration.

Do you find yourself staring at your computer for long minutes, unaware of time slipping by? Do you enter a room and suddenly cannot remember why you stepped in the first place? Is it a herculean task for you to sit through ten pages of a book without reaching for your phone? If yes, your focus needs some work and fast.

Actually, yours is not a unique situation. Many adults like you have issues concentrating on a given task. However, in this fast-paced world of ours, you can’t afford to be not focused at all times. Thankfully, this article comes to your rescue! With the tips and tricks from Hyperfocus by Chris Bailey, you will get in the top percent of folks who have mastered the art of concentration.