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First, Break All the Rules

summary ofFirst, Break All the RulesBook by Marcus Buckingham, Curt Coffman

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You’ll learn

  • How to direct, not dictate
  • Pointers to find a perfect job candidate
  • What “manage by exception” means
  • About three categories of talents

first KEY POINT

What distinguishes excellent executives

Contrary to popular belief, great managers worldwide have very little in common. Lining them all up, you'll encounter diverse genders, ethnicities, age groups, and body types. Each of them has different styles of motivation, direction, and relationship building.Deep within all these variations, however, there is one thing they all have in common. After interviewing tens of thousands of great managers, Marcus Buckingham and Curt Coffman discovered one insight, one shared wisdom, to which all of these managers kept returning: don't base your management on rigid, standard rules.Great managers break all the rules. They ignore the conventional school of thought that says a manager's job is to identify worker weaknesses and devise a plan to correct and overcome them. Instead, they believe that people don't and probably can't change most of the traits they carry. Good managers know it's futile to demand change or perfection and concentrate instead on developing employee strengths.

Encourage autonomy and trust your team with their tasks.

The distinction between a manager and a leader is often more profound than many perceive. Companies that fail to admit this distinction often struggle to stay afloat. Great managers should be recognized for encouraging excellent performance from their employees. That is not the same as being a great leader.Great managers aren't merely future executives awaiting their turn; they organize and keep everything on track. Likewise, great leaders inspire and innovate beyond mere management experience. Someone can be a brilliant manager and a terrible leader. Similarly, it is just as possible for someone to excel as a leader and fail as a manager.In this summary, you will learn the attributes of great leaders and how they contribute immensely to the progress of their organizations through excellent decision-making.

second KEY POINT

The do’s and don’ts of hiring

The conventional managerial school of thought says that when recruiting, you should choose a person based on their experience, intelligence, and determination. But if you want to be an excellent manager, you have to break this rule. Like all great managers, you should select recruits for their talent.To regular managers recruiting new employees, experience, willpower, and brainpower are what make the difference. They particularly value experience and scrutinize a candidate's professional background closely. They also prioritize theoretical knowledge and formal education over practical savvy. For them, those with impressive academic achievements can naturally “grasp things” more efficiently. They leave talent out of the equation and consider it only as an afterthought.We tend to put an aura of “celebrity” around talents and often view them as attributes reserved for a few. The reason for this bias is that we define talent as something that belongs only to the rich and famous. We observe Cristiano Ronaldo maneuvering effortlessly past opponents and netting remarkable goals and recognize that it's not just his rigorous training or unyielding commitment that makes him stand out. Though Ronaldo possesses both, so do many of his peers. The actual reason for his exceptional performance is his innate talent.Looking at other exceptional people like Tiger Woods, Lionel Messi, and Lebron James, we see the same thing — they seem to be among the privileged few with inherent gifts. For most of us, talent is rare and precious, something bestowed on special, far-away people. These people with talent are different; they are “not us.”To great managers, the standard definition of talent is too narrow and specialized. They perceive it as a pattern of thinking or behavior suitable for effective work. To them, the right talent is essential, much more than experience, brainpower, and willpower.

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first KEY POINT

Which talent does your team need?

second KEY POINT

Direct vs. remote control

third KEY POINT

Trust isn't a feeling, it's a mindset

fourth KEY POINT

The golden rule of management

fifth KEY POINT

Matching worker's aspirations with company's goals

sixth KEY POINT

Conclusion

About the author

Marcus Buckingham is a bestselling author and senior researcher at The Gallup Organization. Curt Coffman is a researcher, business scientist, and Executive Fellow at the Daniels School of Business.

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Frequently asked questions

What is First, Break All the Rules: What the World's Greatest Managers Do Differently about?

First, Break All the Rules, authored by Marcus Buckingham and Curt Coffman, explores how exceptional managers prioritize employee engagement and create environments that foster individual strengths. The book identifies core principles that distinguish great managers, providing insights into how they motivate and retain top talent.

What are key takeaways from First, Break All the Rules: What the World's Greatest Managers Do Differently?

Key takeaways include the importance of focusing on employee strengths rather than weaknesses, understanding that great managers treat employees as unique individuals, and the necessity of creating a supportive work culture. These insights highlight how effective leadership drives organizational success.

Is First, Break All the Rules: What the World's Greatest Managers Do Differently worth reading?

Yes, First, Break All the Rules is worth reading for anyone interested in effective management techniques. Its practical advice and research-based insights make it a valuable resource for both new and experienced managers seeking to enhance team performance.

How many pages is First, Break All the Rules: What the World's Greatest Managers Do Differently and when was it published?

First, Break All the Rules has approximately 288 pages and was published on June 15, 1999. This concise read provides impactful insights into management strategies that endure over time.

What makes First, Break All the Rules: What the World's Greatest Managers Do Differently stand out?

This book stands out because it combines empirical research with real-world examples, demonstrating what extraordinary managers do differently. Its focus on employee engagement and personal development distinguishes it from traditional management literature.