Youāll learn
- How Hitler charmed top British officials
- Why we think weāre told the truth
- When transparency is a lie
- The sad truth about Sylvia Plath
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first KEY POINT
You're on a first date. They seem perfect ā charming, attentive, and they share all your interests. Six months later, you discover they've been lying about some major life details. How did you completely miss the signs? And more unsettling ā what if someone else in your life is doing the same thing right now?We think we can read a stranger in front of us like an open book. Unaware, strangers are the most natural and fitting for "decoding." But in reality, the person behind us thinks they can read us the same way.
Do you see the inconsistency? Getting to know someone takes years, but full disclosure is not guaranteed even then. In the end, prejudice is a collective curse that twists our connections instead of enriching them. Malcolm Gladwell studied this conflict to explain our bias and its perils.
In the next few minutes, weāll explore the fundamental mistakes we make when addressing a stranger. Some have acquired theoretical support, but real-life stories will make everything easier to understand.So, without further ado, let's dive into a sea of complete strangers!
second KEY POINT
The clouds over Europe darkened in the late 1930s as Adolf Hitler threatened to occupy the Sudetenland, a part of then Czechoslovakia. The German dictator covered the whole continent in fear. However, it didn't stop British Prime Minister Neville Chamberlain or Foreign Secretary Lord Halifax from meeting him in person.Both were pleasantly surprised by Hitler and his friendly gestures; at least, they considered them such. They left believing his promise not to invade Czechoslovakia. In less than six months, Hitler did precisely the opposite and started World War II.But before we dismiss them as naive politicians, consider this: you've probably fallen into the exact same trap. Maybe with a smooth-talking salesperson who seemed genuinely helpful until the bill arrived. Or a charming new romantic interest who love-bombed you before revealing their true colors. Even that colleague who appeared so collaborative in meetings before throwing you under the bus. So, what happened? Were the seasoned politicians really naive? Yes and no.A few years ago, a study led by American psychologist Emily Pronin proved that people assume they know others better than others know them. The participants had to fill in blanks, forming different words like "touch" or "tough," "treat" or "defeat," and so on. They believed the words they came up with revealed nothing about their personality. Yet, they eagerly built assumptions about each other based on othersā words. No one had an aha moment; they had fallen into an illusion of asymmetric insight.Thinking we know others better than they know us implies that we hold an insight they don't realize about themselves. This way, we risk losing attention when we ought to listen and not talk.

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