You’ll learn
- Why diversity fuels innovation
- How to dismantle bias effectively
- Navigating power for fair play
- Turning obstacles into actions
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first KEY POINT
How different would our lives be if there were no injustice? Perhaps you've wondered about this before or maybe dismissed such an idea because it seemed too good to be true.While the author does not answer this philosophical question, she provides instruction and specific examples on making the world better by locating, analyzing, and fighting injustice.Mainly relating to workplace ethics, the book dives into the unfairness behind various work processes in most organizations. To transform these processes, Kim Scott offers a new approach to managing organizations called Just Work: a healthy space where the employees can unlock their full potential and enhance their creativity and productivity.No employee works well in a toxic environment, especially underrepresented people in non-inclusive workplaces. When you have to put up with bias, prejudice, or even bullying every day, there is very little energy left to put into achieving goals and meeting deadlines. After all, we all work better and are more motivated if we feel appreciated.According to a McKinsey study, workplaces with inequality and mostly homogenous staff, like all-white teams, are less productive and come up with fewer creative solutions than heterogeneous teams with various cultures and genders represented.
“What can I do?” — you might ask. The answer is simple: you can change the world. No matter your position, social group, or skin color, you have the power to tip the scales in favor of the good. You may be wondering how you can do that, and the answers are all here; the book provides valuable insights for all sides of unjust situations. So, no matter what role you play in a particular unfair scenario, you will know how to react and what to do to minimize the possibility of it happening again.Moreover, despite not being a novelty, the inequality and injustice question has become more profound in recent years, spurred by the BlackLivesMatter and MeToo movements. The events preceding these movements made the unfairness so visible that it's no longer possible to ignore it. And taking into account all the current economic, social, and environmental issues, the need to maintain just and equal work environments is greater than ever, as workers are more vulnerable than they've ever been.
second KEY POINT
The three leading causes of injustice in the workplace are bias, prejudice, and bullying. In short, bias denotes an unconscious impulse to jump to conclusions, prejudice implies doing the same but consciously, and bullying is acting on it and being outright mean. Each of these causes requires a specific response.When fighting these problems, be aware of the different perspectives of the people involved to have enough insight to decide on the best course of action. In any unjust situation in your workplace, you will play one or more of the four possible roles:
• Victim
• Upstander
• One who caused harm
• LeaderThe author provides some advice for each role specifically:If you are a victim, choose your battles and think about whether to speak up or keep silent. There is nothing wrong with not saying anything when you realize that it will be too costly for you and your career.If you notice a display of injustice, be an upstander, and do not just observe; take action. If you feel that something is wrong, the best reaction is to stand up and report it. If that is not an option, the least you can do is comfort the person harmed.If you are the one who caused harm, pay attention to what people accuse you of, consider what you did wrong, and if you didn't do it on purpose, prevent it from happening next time.If you are a leader, do not just punish the bad behavior; make sure to encourage your team to collaborate. Teach subordinates to be mindful of any bias or prejudice that might affect their relationships with co-workers.

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