Learning how to cancel Audible membership requires a browser — not the Audible app. In this guide, we'll walk you through the exact steps for every device. Plus, we'll share what happens to your credits and library, so you don't lose anything important.
Quick answer: How to cancel Audible
Open the Audible website (audible.com) in a browser (not the app!)
Select your username from the top navigation (don't create a new account!)
Go to Account details
Click Cancel membership
Confirm by selecting "Continue to cancel" until you see the confirmation page
If you are unsure whether you succeeded, contact Audible support
Important: You cannot cancel your Audible subscription through the Audible app. You must use a web browser.
Before you cancel Audible subscription: What you need to know about credits
Here's the part that trips up most people. When your membership ends, you'll lose any unused credits at the end of your final billing cycle. Gone. Poof. No second chances.
So before you cancel, check your account details page and spend those credits. Any audiobook you purchase with a credit is yours forever — membership or not. But credits sitting in your account? They won't survive cancellation.
One exception: If you signed up through the App Store or Google Play Store, your credits don't expire and will stay in your account even after you cancel.
Not sure you'll finish that 20-hour audiobook before your billing cycle ends? You're not alone.
📘This is exactly why over 55 million people use the Headway app instead. Get the key insights from the world's best nonfiction books in just 15 minutes — no pressure, no unused credits collecting dust.
How to cancel Audible on desktop
This approach is the most straightforward.
Go to the Audible website and sign in with your Amazon account.
Select your username from the site's top navigation.
Click Account details.
Find and select the Cancel membership link.
You'll see a few screens asking you to confirm. Keep clicking Continue to cancel until you reach the confirmation page.
After you cancel, you'll receive an email confirmation. Your membership status on your account details page will also update to reflect the change.
How to cancel Audible on mobile (iPhone and Android)
Here's where it gets tricky. The Audible app doesn't have a cancel option. You'll need to open a browser on your phone instead.
Open Safari, Chrome, or another browser on your iPhone or Android device.
Go to the Audible website.
Tap the ≡ menu (hamburger button) in the corner.
Select your account.
Tap Cancel membership.
Confirm your cancellation.
You'll get an email once it's done.
How to cancel if you're billed through Apple or Google
Did you sign up for Audible through the App Store or Google Play Store? If so, then you can't cancel on the Audible website at all. You'll need to manage your subscription directly through Apple or Google.
For iOS users: Go to your iPhone Settings → tap your name → Subscriptions → find Audible → Cancel Subscription.
For Android users: Open the Google Play Store app → tap your profile icon → Payments & subscriptions → Subscriptions → find Audible → Cancel subscription.
Troubleshooting: Can't find the cancel button?
If you're staring at your screen wondering why there's no cancel option, here are the usual culprits:
You're using the Audible app. Switch to a browser. The app won't help you here.
You're on the mobile site. Try switching to "Desktop View" in your browser settings for better navigation.
You're billed through Apple or Google. Check your phone's subscription settings instead.
You already cancelled. Check your membership status on the account details page to confirm.
You have multiple accounts. Are you sure that you don't have multiple Audible accounts linked to the same Amazon account or to different email addresses?
Why people really cancel (and what to do next)
Most people don't cancel because they hate audiobooks. They cancel because they hate the pressure of a 20-hour book they'll never finish.
So if you still want to keep learning but without the guilt of unfinished audiobooks, Headway might be a better fit. Here's how it compares:
| Audible | Headway | |
|---|---|---|
Time commitment | 8–15 hours per book | 15 minutes per summary |
Monthly cost | ~$15/month for 1 credit | Affordable unlimited access |
Content type | Full audiobooks | Key insights from bestsellers |
Best for | Deep listening sessions | Busy schedules and daily learning |
Headway distills the world's best nonfiction books into bite-sized summaries that you can read or listen to during your commute, lunch break, or before bed. No pressure, no wasted credits — just growth at your own pace.
📘 Download Headway and turn your daily reading goal into something you'll actually stick with.
Frequently asked questions on how to cancel Audible membership
How do I cancel my Audible membership?
Log in to the Audible website using a browser — not the app. Go to Account details from your username drop-down menu, then click Cancel membership. Confirm until you see the cancellation page. You'll receive an email that confirms your membership status has changed. Remember that Audible is separate from your Amazon Prime subscription — cancelling one doesn't affect the other.
Does Audible refund membership?
Audible Inc. doesn't automatically refund membership fees when you cancel. If you believe that you're eligible for a refund, contact Audible customer support directly through their website or by phone (their phone number is +1 (888) 283-5051). Mind that refund policies vary based on your situation.
How do I stop Audible from charging my card?
Cancel your Audible subscription before your next billing date through the Audible website (audible.com). Check your account details page to confirm that your membership status shows up as cancelled. Do these steps before your renewal date arrives. Contact Audible customer support online (https://www.audible.com/contactus) or via phone (+1 (888) 283-5051) if you run into any difficulties.
Can I get a refund on Audible using the app?
You cannot cancel or request a refund in the Audible app. All account changes must be done through the Audible website. The app is designed for listening to audiobooks and podcasts — not for managing your subscription, unfortunately. Contact Audible customer support if you have any doubts.
Why can't I unsubscribe from Audible?
You're probably looking in the wrong place. The Audible app doesn't have a cancel option anywhere in its menus. Use a web browser to access the Audible website instead. If you signed up through Apple or Google, you must cancel in your phone's subscription settings — the Audible site won't show a cancel option.
Why does Audible keep charging me?
You may have multiple Audible accounts linked to the same payment method, or you may be billed through Apple or Google and haven't cancelled yet. Check your account to verify your membership status. Also, check your Amazon account for duplicate Audible memberships under email addresses that you might have forgotten.










