You’ll learn
- How small changes impact big goals
- What drives lasting behavioral shifts
- When to leverage social support
- Ways accountability fosters success
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first KEY POINT
Most times, the solution to the problems we have in our society today does not call for more technologies, data, or theories. Instead, we can solve our problems through our ability to influence others — a skill everyone needs to learn. As glamorous as it looks on social media, influencing others is not a game of chance. There are three things that influencers take more seriously than others:• Focus and measure: influencers are particular about what they want to achieve and are passionate about measuring it.
• Vital behaviors: change leaders focus on essential behaviors that will assist them in achieving their desired results.
• Six sources of influence: those who seek to impact others tend to look for the different forces that shape the behavior they want to change and use them to their advantage. These forces come from six sources: personal motivation, personal ability, social motivation, social ability, structural motivation, and structural ability.
Influencing is not just for social media; everyone needs to know how to facilitate change in different aspects of life. This summary provides powerful insight into making behavior changes that will last. Additionally, it presents a practical approach to leading change and empowering everyone to make a difference.
second KEY POINT
To be an influencer in any sphere, the first thing you need to do is to focus and measure. For a start, the goal you want to achieve needs to be very clear, and you should look for ways to measure your progress. Most people who desire to be influencers fail from the onset because they neglect this step. Some of the common mistakes that undermine people’s ability to influence others are:• Vague goals
• Infrequent or no measures
• Bad measuresVague goalsThe way you define your objectives determines whether you will influence others. Having a clear and compelling goal engages the brain and hearts of others. Dr. Don Berwick, former CEO of the Institute for Healthcare Improvement (IHI), was alarmed by the fact that inadequate healthcare ranked as the sixth leading cause of death in America. To drive change, he boldly challenged thousands of healthcare professionals in December 2004 to save 100,000 lives by June 14, 2006, at exactly 9 a.m. His goal was to inspire health workers to take action and reduce deaths resulting from poor healthcare. His 100,000 Lives Campaign was so successful that he and his team beat the goal. Dr. Don Berwick achieved this result because his goals were very clear — he wanted to save lives. Another reason Dr. Berwick successfully reached this goal was giving a specific number of lives, and the goal was time-bound.

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