You’ll learn
- Why smiles are your digital handshake
- The art of listening beyond the screen
- How to admit mistakes in a tweet
- Turning digital foes into allies
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first KEY POINT
Do you think a book written more than 80 years ago can be relevant today? After all, our lives have moved on; surely we’re far more digitally-minded than before. Well, yes, but regardless of technological advancements, it seems the human mind is still stuck in the '30s in so many ways!Back then, Dale Carnegie said that finding common ground with others is probably the biggest challenge we can face. This is true even today, right? By understanding the art of communication in a way that goes far beyond simply speaking words, you'll create opportunities for huge success throughout your life.
These days the stakes are probably higher than they have ever been before. Digital methods mean that we can easily make a mistake, and it’s communicated across the globe virally, within seconds. Businesses, relationships, friendships, and connections can all be broken with just the touch of a "send" button. By following the words that Dale Carnegie imparted upon us, you'll see that 1936 is still very relevant, even today.Let’s dive in!
second KEY POINT
Social media is a blessing in many ways, but a curse in so many others. It brings you closer to more people than you could ever have imagined, but takes you away from those sitting right next to you. It can also be make-or-break in terms of business and relationships. Take Ryan Babel, the Dutch footballer, as a good example. Feeling rather annoyed after his team, Liverpool, lost to Manchester United, he took to his Twitter account to vent his frustrations, calling out the referee's ability. The result? He was fined around $16,000.

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