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Words That Change Minds

summary ofWords That Change MindsBook by Shelle Rose Charvet

14 min
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You’ll learn

  • Decoding different ways of thinking
  • Guiding conversations in challenging situations
  • About the importance of stress responses in talks
  • How to change views with the right words

first KEY POINT

Not everyone thinks in the same way as you

The single biggest mistake you can make in business and in life is to assume that the way you understand and perceive the world is the same as everyone else. We’re all individuals, which means we all see, think, view, and understand things in slightly different ways.The same goes for communication — how many times have you had to rephrase something in a conversation that you assume to be simple because the person you were talking to just didn’t “get it”? Probably several times. This is why it is vital to understand and speak someone’s language.

Choosing the correct language is vital if you want a successful outcome to a conversation.

“Words That Change Minds” helps you to decipher the best way to speak to a person, giving you the best chance of getting the outcome that you want. Once you understand someone’s motivation, the way they handle stress, the language they respond to best, and how they make decisions, you can use the correct type of language to build up trust, create a rapport, and therefore communicate positively and effectively. Not only does this help in marketing, negotiations, presentations, and the general business world, but it is helpful in your personal life, too.The next time you’re struggling to build up a connection with another person, “Words That Change Minds” could give you the answers to change the situation for the better.Did you know? There are around 6500 different languages spoken around the world.

second KEY POINT

Neuro Linguistic programming is a major game changer in communication

Throughout the book, Shelle Rose Charvet refers to two specific systems — NLP and LAB. NLP stands for neuro-linguistic programming, while LAB is the system this summary is built on — language and behavior profile.NLP is a long-established model which was established in the mid 1970’s. This is about understanding and reaching into an individual’s mindset, figuring out what is unique about them, and then working out the best way to communicate with them to get the right outcome. LAB is a system that Rodger Bailey developed in the 1980’s. This system is based upon NLP and takes the idea a step further, working with different behavior patterns to understand what makes up a person’s model of the world, therefore giving you the best communication options for that specific person.

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first KEY POINT

We view the world via filters before creating our independent opinion

second KEY POINT

Learn how to use influencing language to connect with those around you

third KEY POINT

Everyone has a different motivation when communicating with others — what’s yours?

fourth KEY POINT

Beware of pressing hot buttons when communicating with others

fifth KEY POINT

Identify a person’s direction in life to communicate in a more effective way

sixth KEY POINT

You can steer conversations rightly when you learn how people respond to anger and difficult situations

seventh KEY POINT

The way someone responds to stress speaks volumes about them

eighth KEY POINT

Conclusion

About the author

Shelle Rose Charvet is an expert in communication and interpersonal relationships, with over 35 years of experience as a trainer, consultant, and coach.

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Frequently asked questions

What is Words That Change Minds about?

Words That Change Minds, authored by Shelle Rose Charvet, explores the underlying psychology of communication and persuasion. The book delves into how language influences thoughts and behaviors, offering practical techniques for effectively conveying messages and persuading others.

What are the key takeaways from Words That Change Minds?

Key takeaways from Words That Change Minds include understanding the importance of language in shaping perceptions and the use of specific word patterns to enhance influence. The book emphasizes how tailoring communication to different thinking styles can improve relationships and impact.

Is Words That Change Minds worth reading?

Yes, Words That Change Minds is considered worth reading for anyone interested in enhancing their communication skills and understanding human psychology. It provides valuable insights and actionable techniques that can be applied in personal and professional settings.

How many pages is Words That Change Minds and when was it published?

Words That Change Minds is approximately 280 pages long and was first published in 2003. This resource remains relevant for readers looking to improve their influence and communication strategies.

Who is the author of Words That Change Minds?

The author of Words That Change Minds is Shelle Rose Charvet, an expert in communication and a respected figure in the field of neuro-linguistic programming. Her insights into language's impact on behavior have guided many individuals and organizations.