You’ll learn
- Why trust is crucial at work
- How to foster open dialogue
- Top blockers for growth
- When to encourage speaking up
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first KEY POINT
For many employees, offices are places where tasks get done and nothing else. But this is a wrong approach to creating a good work environment, and it’s particularly telling on workers in the tech industry.Organizations need socialization to handle complicated production issues because ideas and innovation drive today’s progress. However, individuals are encouraged to use their wits to work nowadays and solve challenges that sometimes require team efforts. But this stifles creativity and promotes unhealthy rivalry. So, organizations need to develop new methods to produce valuable incentives to avoid this and encourage the maximization of skills. Unfortunately, few managers pause to consider the ramifications of this new reality, especially when creating a work climate that fosters individual growth and organizational success.
However, it is not enough to recruit talented, driven individuals to genuinely prosper in a world where innovation is the difference between success and failure. Skillful and well-meaning individuals can’t always get it right, especially when it comes to teamwork. Sometimes they don’t see the need to share information because they don’t want to stand out, be incorrect, or insult their employer. However, employees must feel comfortable sharing their knowledge, skills, or ideas to thrive in their workplaces.This summary shares some methods to help create a functional and collaborative organization, intending to help you improve knowledge-intensive companies by providing new ideas and methods.
second KEY POINT
The world needs workplaces where individuals can express themselves without fear of retribution and ridicule.Consider how companies in the creative or information sectors may profit from having access to everyone’s ideas. Hospitals, for example, could save many lives if nurses felt safe and obligated to question other hospital staff and physicians politely. Likewise, the United States could have prevented the Columbia and Challenger space shuttle mishaps if junior technicians felt comfortable voicing their opinions and psychologically safe.Psychological safety means individuals feel secure expressing and being themselves; this should be every company’s goal. People feel morally obligated to speak up, share their expertise and opinions, and provide constructive criticism where their perspectives are valuable. This accelerates employee learning and information exchange. Most organizations talk about psychological safety but don't provide it, making it difficult to take risks, exchange ideas, and make sound decisions.

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