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Hooked

summary ofHookedBook by Nir Eyal

13 min
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You’ll learn

  • How to develop habit-forming with the Hook Model
  • The IKEA effect
  • Why habit-forming products draw in a large user base
  • What motivates users to keep using a product

first KEY POINT

We live in a world of habits

Cell phones are a massive part of our lives. Most check them at every opportunity. You probably check yours within 15 minutes after waking up. We are addicted, in other words, hooked.We can’t get enough social media because companies that produce apps know how to make them our habit. They affect the user’s behavior with hooks — carefully designed experiences that help form habits.Secrets to building habits have been guarded for years since it’s such a powerful tool. Nir Eyal studied related topics in psychology and behavioral economics and published his observations in his blog. With the help of his readers, he got many examples and found a pattern. He came up with the Hook Model, consisting of four steps:1. Trigger — a cue, like a notification or an email, that sets off an action.
2. Action — a behavior; for example, clicking a link.
3. Variable reward — a pleasant result that feels new every time.
4. Investment — the user’s input: time, money, data, etc.Companies have been forming habits in customers, significantly affecting their life experiences. The Hook Model can bring positive change when used correctly. It describes linking a user’s problem to a company’s solution.

We have access to more information than ever. Use this privilege to establish healthy habits.

In this summary, we’ll discuss this model in detail, so you can apply it to build a successful habit-forming product.

second KEY POINT

Make your product part of customers’ routines

At their core, habits are a tool your brain uses to automate specific actions, so you don’t waste more energy contemplating every step, which can benefit your business massively. Of course, this strategy applies to products customers use constantly.Increasing the company's value means maximizing customer lifetime value (CLTV) — profits customers bring while using the product or service. Customer habits increase engagement and, therefore, CLTV.

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first KEY POINT

Make your product a habit by knowing why customers use it

second KEY POINT

Make your product intuitive and motivate users to act

third KEY POINT

A variable reward system keeps the users engaged

fourth KEY POINT

Users’ labor makes them love the product more

fifth KEY POINT

Be aware of your effect on the customers

sixth KEY POINT

Conclusion

About the author

Nir Eyal is an author, lecturer, and investor. He taught product design at Stanford. He published his second book, Indistractable: How to Control Your Attention and Choose Your Life , in 2019.

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Frequently asked questions

What is Hooked: How to Build Habit-Forming Products about?

Hooked: How to Build Habit-Forming Products by Nir Eyal explores the psychology behind why certain products capture our attention and become habit-forming. The book provides a framework called the Hook Model, detailing how successful products create user engagement through a cycle of trigger, action, reward, and investment.

What are the key takeaways from Hooked: How to Build Habit-Forming Products?

Key takeaways from Hooked include understanding the importance of triggers in product engagement and the value of creating variable rewards that keep users coming back. Nir Eyal emphasizes the role of user investment in enhancing product habit formation, making it essential for product designers and marketers.

Is Hooked: How to Build Habit-Forming Products worth reading?

Yes, Hooked is definitely worth reading, especially for entrepreneurs, marketers, and product managers who want to create engaging and user-friendly products. Eyal's insights into behavior design are applicable across various industries, making it a valuable resource for anyone interested in product development.

How many pages is Hooked: How to Build Habit-Forming Products and when was it published?

Hooked: How to Build Habit-Forming Products consists of 224 pages and was published on November 4, 2014. The relatively concise format makes it an easy read for busy professionals.

Who is the author of Hooked: How to Build Habit-Forming Products?

The author of Hooked is Nir Eyal, a well-known expert in product development and behavioral design. His background in technology and startups lends credibility to the insights presented in the book.