You’ll learn
- Why empathy is vital for successful interaction
- Techniques of mindful listening
- How to overcome communication blocks
- Simple approaches to impressive speaking
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first KEY POINT
Most people believe they are great communicators, but only some understand what excellent communication is. Interaction is based on two simultaneous processes: talking and listening. Any successful conversation involves at least two people who take turns in a natural and non-interruptive manner. For example, if you love the sound of your voice and don't let others put in a word, people will start avoiding you.Many love to share their opinions and are eager to describe their experience or give advice. Nevertheless, these people can be poor listeners, even if they think differently. Mindful listening takes more effort than talking because you must empathize with the other person and stay attentive to the verbal and non-verbal signs. The most outstanding psychiatrists and HRs are great communicators because they are professional listeners and can tell when someone is manipulating information, lying, or hiding something.
Communication is a skill you can work on and get successful at. Whether you are a terrible listener or a lousy talker, you can change it with simple daily habits you can introduce in every conversation. Start by analyzing the quality of your communication with your family, partner, co-workers, or friends. Do your talks end great and both of you leave emotionally fulfilled? Or are your chats boring and irritating?Even if your situation seems hopeless, don't get discouraged! Envision yourself socializing without any disputes or negativity. Imagine how you can easily switch topics, manage your emotions and listen to others with interest. It will help you to overcome the barriers and prepare for the conversation.In this summary, you'll discover four essential elements of successful communication that will turn you into a great talker and listener. Sounds exciting? Let’s get started!
second KEY POINT
Effective communication helps you build solid and lasting relationships. Everyone knows how great it is to have a person you can share with and feel that they listen to you and understand what you mean. The most significant relationships are based on love, trust, and shared interests. However, it would only survive with successful communication based on empathy.Empathy is a skill we develop throughout our lives, and it’s the ability to walk a mile in someone else’s shoes. You shouldn’t confuse it with sympathy, though. Empathy doesn’t mean you constantly feel sorry for the person. If you are empathetic, you can put yourself in their place, understand how they feel, and respond in a more caring and comprehending way.

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